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Whether we assist in developing a dynamic crisis communications plan during good times or need to enter an emerging or even raging crisis issue, we are deeply experienced across a wide range of industries and situations. From fictitious Tweets to government investigations to cyber-crime or “black swan” external events, corporate reputations that took years, decades or even centuries to build can be engulfed in flames in moments. We have the experience advising and helping to protect client reputations across dozens of Page-One events over decades.
We bring the digital savvy, traditional media experience, technological prowess, legal and corporate understanding and fast-footed team to help manage client reputations through the course of both short-duration and protracted crises. We ensure our clients are seen to be taking all appropriate and possible actions to take the best steps in managing, responding and resolving the situation.
From product recalls to employee violence to natural disasters to fraud or information breaches, we bring decades of experience in assessing and managing the situations, carefully working with management and other outside consultants to:
Our proprietary crisis communications strategic planning process has been developed through the course of decades and has been battle tested and continuously improved through managing crises of virtually every scenario.